If you're seeking customization options or have specific requests, reaching out to us is simple! You can easily get in touch with our customization team for assistance. To start the conversation, feel free to contact us through text on WhatsApp at:+919667745514. Our dedicated team is readily available to assist you with your customization queries and ensure that all your questions are answered. We look forward to helping you achieve the tailored solutions you're looking for.

Once your order is confirmed, your product will leave our warehouse within 2-3 business days. It's important to note that delivery times may vary depending on your location. If you reside in a metropolitan city, you can typically expect your product to arrive earlier than in other areas. Additionally, for quicker delivery, we highly recommend opting for prepaid orders as they are often delivered sooner. Rest assured, we strive to expedite the delivery process to get your product to you as swiftly as possible, keeping your convenience in mind.

What's the right fit for me?/What's my right size?Will I receive the same product as shown in the image on the website?How do I return an item?How can I opt for an express delivery?

Determining the right fit or size can vary based on the design and the fabric used in our products. To assist you in finding the perfect fit, we offer a detailed size chart available on our website. We recommend referring to this chart as a starting point to select the most suitable size for your measurements.

However, if you still have uncertainties or specific queries about sizing, please don't hesitate to reach out to us. For personalized assistance regarding your size concerns, we kindly ask that you contact us exclusively through text only on WhatsApp at: +91 9667745514. Our team is dedicated to providing guidance and ensuring that you find the ideal fit for your comfort and style.

Will I receive the same product as shown in the image on the website?How do I return an item?How can I opt for an express delivery?

Absolutely! We understand the importance of delivering the product as showcased on our website. Our team invests significant effort into creating the best designs and ensuring the highest quality products for our customers. Therefore, you can rest assured that the product you receive will be precisely what you ordered and envisioned. We strive to match the images displayed on our website with the actual product you'll receive. Your satisfaction is our priority, and we're committed to delivering the quality and design you expect from us.

How do I return an item?How can I opt for an express delivery?

Currently, we only offer size exchanges for all our garments. We do not accept returns. If the size you ordered doesn’t fit, we’ll be happy to exchange it for the correct size, subject to availability.

To initiate an exchange, you can contact us at contactus@clayandcai.com. If and when your exchange is accepted, we will further provide you with instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

How can I opt for an express delivery?

Opting for express delivery is definitely an option with us. If you're looking to receive your package in a day, we offer an express delivery service. To avail of this service, there is an additional charge of INR 360 (for 0.5kg) to ensure the swift delivery of your order.

For further information or to arrange an express delivery, kindly reach out to us via WhatsApp text at +919667745514. Our team will provide you with the necessary details and assist with any queries you might have regarding the express delivery service. Your convenience is important to us, and we're here to accommodate your preferences for a faster delivery option.